Job Description

Job Description

Job Description

SUMMARY OF POSITION FUNCTION:

Provides supervision, guidance, and support to students within the residential living environment. Maintains a safe, clean, structured, and orderly dormitory while promoting student accountability, positive behavior, independent living skills, and personal development.

MAJOR DUTIES AND RESPONSIBILITIES: 

• Maintains accurate accountability of students assigned to the dormitory and promptly reports absences or discrepancies.
• Provides counseling and guidance to students regarding behavior, attitude, personal responsibility, conflict resolution, and interpersonal relationships.
• Monitors student activities and enforces Center policies to maintain a safe, structured, and supportive residential environment.
• Directs and supervises students during dormitory cleaning, room inspections, maintenance activities, and upkeep of common areas.
• Provides students with training in independent living, leadership, decision-making, time-management, hygiene, and communication skills.
• Reinforces positive behavior and holds students accountable for conduct that does not meet Center expectations.
• Accurately completes shift logs, accountability records, incident reports, and required entries in the Center Information System and student folders.
• Promptly reports unusual, serious, or critical incidents to the appropriate supervisor and completes all required documentation.
• Collaborates with the Dorm Supervisor, counselors, and other team members to provide effective case-management services and communicate relevant shift information.
• Serves as an advisor to the Student Peer Court and performs other assigned duties that support the Independent Living department and the Center’s mission.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. 

SKILLS/COMPETENCIES:

• Ability to relate to and work with disadvantaged youth
• Proven customer service skills
• Excellent communication skills, both written and verbal
• Ability to meet frequent deadlines and handle stressful, hectic situations without loss of efficiency and composure
• Proficient in the use of computer software such as MSWord, Excel and Outlook, etc.

EDUCATION REQUIREMENTS:

• High School Diploma or GED. 

EXPERIENCE:

• Residential experience in a group home or college dormitory setting preferred.

OTHER:

• Must possess a valid driver’s license with an acceptable driving record.

ADA REQUIREMENTS:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company. 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

PHYSICAL ACTIVITIES :

• Reading, writing and communicating fluently in English
• Hearing and speaking to express ideas and/or exchange information in person or over the telephone
• Seeing to read labels, posters, documents, PC screens, etc.
• Sitting, standing, moving about or walking for occasional or frequent periods of time
• Dexterity of hands and fingers to operate a computer keyboard and other office equipment
• Kneeling, bending at the waist, stooping and reaching overhead
• Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects 

WORKING CONDITIONS: 

• General office and dormitory setting
• Indoor and outdoor environment
• May be required to work a flex schedule to include evenings and/or weekends
• Exposure to possible confrontations with students

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